How to: Add a Practice Location

Do you have a new Department to add or an update to make to your List of Departments in DIANA? To ensure your Department list stays up to date as to not disrupt your onboarding or patient management workflow, it's important to inform Babyscripts of any changes to your offices. Note: If you have a new office opening or existing office closing, visit this online form to initiate the process for our team to work with you. We will help you onboard new departments, winding down departments no longer using Babyscripts, and other department-related changes.

Why is this important?

To ensure your patients have the most accurate and up-to-date contact information, it's important to keep this information updated in DIANA. This will determine what patients see in the "Care Teams" section of the app.

How to add a practice location

  1. In DIANA under the "Settings" tab, click on "Departments".
  2. Click the pink + icon in the upper-righthand corner.
  3. Fill in the required fields in the pop-up (such as location name, address, and phone number).
  4. Click "Save" to save the department / practice location.

After you add a new practice location 

After you add a new practice location, it will show up as a practice option on your digital ticket. Any patients assigned to that location will be able to see the practice location information in their app under Profile > Care Teams.


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